Committed to design and adaptation
Throughout the partnership with us, from first contact, through on-boarding, to in-service support, customers will experience best-in-class support service.
We understand the challenge most operators face around their development roadmaps, so we work hard to ensure the integration process for our products is as smooth as possible and provide support throughout the entire process.
Our integration and automation process
Once you begin the integration process with us, you will be introduced to our team of experts who will provide you with dedicated support to get you up and running as quickly as possible, including:
Kick-off meetings to discuss your requirements and address any initial queries.
Regular catch-up reviews to remove any blockers.
Follow-up meetings.
Provision of technical documentation
Support via instant messaging communication at all times.
Kick-off meeting
Establish how we will work together throughout the integration process.
Step-by-step integration
The team is available to answer your questions during integration, including service deployment assistance.
Live Service
Launch the service into production and detail usage, testing, documentation and post-production support.
